Contact the Office

COVID-19 Ombuds Office Operation Practices

I hope everyone is safe and well.  In honoring the health and safety protection directives of the Governor and LSU Board of Supervisors, until further notice, the LSU Office of the Ombudsperson will provide services remotely. I have been conducting, and continue to offer, meetings via telephone or Zoom. Please email me with a request for a meeting, and I will schedule a day and time for us to talk.OMBUDS@lsu.edu

A face-to-face visit is often most effective, and the Ombuds Office offers a confidential place in which to meet. The Ombudsperson will schedule a meeting with you at a time that works best with your schedule, and extended hours are offered to accommodate different shifts.

To protect your privacy and to avoid waiting, unscheduled or unannounced visits are discouraged.

The Ombudsperson will travel to Alexandria, Eunice, Shreveport, and New Orleans upon request. 

To arrange a meeting, please contact the Ombuds Office at 225-578-2483, or by email at ombuds@lsu.edu. Please note that email and voice mail communications are not confidential.

Retha Niedecken, JD, CO-OP®, Ombudsperson
ombuds@lsu.edu  | 225-578-2483
Student Union, Room 451 |  University Administration Building, Room 123-E

The Ombuds Process

  1. Listen to Concerns
  2. Gather Information
  3. Propose Solutions
  4. Follow Up

artwork: ombuds process of listening, gathering info, proposing solutions and follow up

Ombudsperson Biography

Retha Niedecken,JD, CO-OP® joined the LSU community in 2018 and serves as the Ombudsperson for all LSU campuses and serves the entire community of faculty, staff, undergraduate and graduate students, and administrators. Retha is a licensed attorney, with extensive, prior experience practicing law in the areas of banking law, employment law, higher education, and governmental entities. In 2019, Retha became a Certified Organizational Ombuds Practitioner (CO-OP®) and adheres to the ethical standards and practices established by the International Ombudsman Association, providing Ombuds services based upon the principles of Informality, Confidentiality, Neutrality, and Independence.