LSU First

Contact Us

Vendor Contact 

Gallagher Benefit Advocate Center (BAC)

Gallagher BAC acts as an extension of your Human Resources department. They can help explain your benefits and assist with escalated claim and pharmacy issues.

Phone Number: 866-607-5325
Email: bac.lsu@ajg.com

Visit the Gallagher Website

MedImpact 

MedImpact processes all pharmacy claims and manages programs such as Step Therapy, Prior Authorization and Drug Quantity Management. They can assist with specific prescription inquiries.

Phone Number: 833-229-3594
Email: customerservice@medimpact.com

Visit the MedImpact Website

MedImpact Direct

MedImpact Direct offers mail order service for maintenance and specialty medications. They can assist with checking on mail order prescriptions or getting any prescriptions transferred to mail order.

Phone Number: 855-873-8739
Email: customerservice@medimpactdirect.com

Visit the MedImpact Direct Website

WebTPA

WebTPA is the Medical Claims Administrator, Medical Management and Care Coordination Provider. They have a dedicated team of employees for LSU to answer your calls and process your claims. They also review all medical authorizations and provide education and resources about various health conditions, including proactively reaching out to members with specific high risks to help improve health outcomes.

Phone Number: 855-346-5781
Email: helpme@webtpa.com

Visit the WebTPA Memeber Portal

Policy Information

WebTPA

Policy #: LSUFIRST

MedImpact

RxBIN: 003585
RxPCN: ASPROD1
RxGRP: LSU01