Available Services

Our Roadmap to Fall

The LSU Student Health Center is open and committed to meeting the health and wellness needs of students with telehealth visits in the Medical Clinic, Mental Health Service, and Wellness and Health Promotion. In addition, onsite Medical Clinic visits are available, by appointment only and onsite priority visits are available in Mental Health Service and Wellness and Health Promotion.


 

Service Hours:

Monday-Friday: 8:00 a.m.–5:00 p.m.

Saturday: 9:00 a.m.–12:30 p.m.

Telehealth Technology Requirements:

We will be using the HIPAA-compliant platform Microsoft Teams to deliver audio/ video tele-health support. 

Download for free on Windows, macOS, iPhone, and Android at https://teams.microsoft.com/downloads.
Log on using your myLSU username and password.

Patient Portal Access:

The Patient Portal can be accessed from the Student Health Center homepage, www.lsu.edu/shc, (upper right hand corner) or at the following link, https://lsu.edu/shcportal.
Log on using your myLSU username and password.


 

Available Services How to Access Care Care After Hours

Primary medical care, including gynecology, provided via tele-medicine and secure messages.

In-person, medical care by appointment only (after an initial telehealth visit).

  1. Call 225-578-6716 for medical concerns.
  2. Send a secure message to a medical provider you have seen before through the Patient Portal. If you have never seen a provider, send a message to *New**Questions* using the Patient Portal. 
Medical Care After Hours options can be found at the bottom of our Hours and Locations page.

 

Available Services How to Access Care Care After Hours

Mental health support through teletherapy sessions to discuss current concerns, coping strategies to address those concerns, and when appropriate to connect students with other local resources to address their needs.

When appropriate, priority visits are available onsite.

Before a tele-therapy session, students should check-in using the Patient Portal.

View more information about our Telemental Service.

Call 225-578-8774.

Call 225-924-5781, ThePhone.

ThePhone is a 24-hour crisis counseling and support line serving the students of LSU. Callers to the LSU line are connected to volunteer paraprofessional counselors trained in crisis intervention and suicide prevention.

Available Services How to Access Care Care After Hours

Assistance for student survivors of sexual assault, domestic violence, relationship violence and stalking.

Wellness coaching and nutrition counseling via telehealth.

When appropriate, priority visits are available onsite.

Case management assistance, resources and referral.

  1. Complete Lighthouse Program Services Request Form for sexual assault, domestic violence, relationship violence and stalking support and resources.
  2. Call 225-578-5718.
  3. Send a secure message to a health educator, dietitian, or case manager using the Patient Portal.
If you need support services or evidence collected after hours or on the weekend, please contact STAR (Sexual Trauma Awareness and Response) at 855-435-STAR, The Phone at 225-924-LSU1, or your local police department.

 

Your Health and Safety is Our Top Priority

We have implemented a number of practices to reduce risk: Telehealth appointments, or virtual visits, are available in all units.

  • Telehealth appointments, or virtual visits, are available in all units.
  • Students must be evaluated during an initial telemedicine appointment prior to making an in-person, medical appointment.
  • Students can check-in and complete paperwork prior to their appointment from a mobile device, using the Patient Portal, lsu.edu/shcportal.
  • Students are asked to arrive no more than 10 minutes prior to their appointment or remain in their vehicles, if possible, to avoid over-crowded waiting areas.
  • All waiting areas and offices support physical distancing.
  • There are designated, separate entrances for contagious and non-contagious students.
  • All staff and students are required to wear a mask in the building.
  • All staff and students (non-contagious) that enter the building are screened for fever or any other COVID-19 related symptoms.
  • Strict cleaning and disinfection protocols are always in place and require frequent sanitizing of all surfaces.
  • Restrooms are easily accessible for handwashing, and hand sanitizer is available throughout the space.
  • Students with COVID-19 symptoms are immediately isolated and treated according to Centers for Disease Control (CDC) guidelines.


Appointments

shc

The Student Health Center is offering telehealth in all areas and other services onsite, by appointment (In order to ensure proper screening and limit exposure, the Medical Clinic is not accepting walk-ins at this time.) Students without appointments should call one of the units as soon as a health issue arises.

Patient Portal

more about appointments

Roadmap  to the Fall

roadmap to the fall 2020

Fall semester and on-campus instruction will begin on August 24. LSU will follow all CDC and state safety guidance. Updates and modifications to fall reopening will be communicated on lsu.edu/roadmap.

LSU Roadmap to Fall 2020

 

Patient Feedback

We value you as a patient and want our services to meet your needs. To help ensure that we continue to offer you the best service possible, we would appreciate learning more about your recent visit to the Health Center.

Satisfaction Survey

patient feedback form