Remote Proctoring


General Remote Proctoring Information for Faculty

If you anticipate that remote proctoring of assessments will/may be needed, please note: 

  • Students will have to pay for remote proctoring. Please be mindful of the additional financial burden this may place on students.
  • ProctorU is the remote proctoring service that is supported by LSU Online and the Office of Testing and Evaluation Services.
  • If remote proctoring is used students must be informed of costs in advance at the point of registration (LSU has applied a notification to students on the fee bill) and in the course syllabus.
  • Students may have technical limitations that prevent them from utilizing remote proctoring as a testing option.
  • Faculty are encouraged to consider alternative assessments.   

If you plan to use a remote proctoring service, below are syllabus statement that can be adapted for your course. 

Generic Syllabus Insert:

A remote proctoring service provider will/may be used for proctoring of exams in this course. There is a cost for this service that the student is responsible for paying.   

[faculty must list each exam/quiz, the cost based on the type, and the highest possible total of the costs for the course.]

 ProctorU Syllabus Insert:

ProctorU is/may be utilized for testing in this course.  This service enables remote proctors employed by ProctorU to view your personal computer’s screen, webcam, and audio for academic integrity.  Additionally, there is a cost for this service, LSU does not receive any portion of this cost. Please visit the Office of Testing and Evaluation Services website for more information.

[faculty must list each exam/quiz, the cost based on the type, and the highest possible total of the costs for the course.]

Please consider the following alternative assessment options in order to reduce the number of assessments administered in ProctorU. More information about alternative assessments can be found within the Faculty Guide for Remote Teaching page under the Modify Assessments and Activities Section by clicking Alternative Assessment Considerations.

To provide an exam remotely the following steps are needed:

1. Create a digital copy of the test/exam using test creation platform.

2. Schedule the test/exam instance with a remote proctoring vendor such as ProctorU.

3. Input the link to the digital copy of the test/exam into the remote proctoring vendor.

4. Inform student to schedule for the remotely proctored test/exam.


ProctorU Information

General ProctorU Information

Please refer to the ProctorU GROK article for more details for students and faculty such as:  

  • How to create a student/faculty ProctorU account
  • Student accommodations in ProctorU
  • Adding an remote proctoring instance
  • Academic misconduct
  • Cost of remote proctoring

Faculty

Faculty using remote proctoring can refer to our ProctorU Faculty Checklist for assistance on getting started with ProctorU. 

In order to utilize ProctorU or another remote proctoring service, students must be informed of costs in advance at the point of registration (LSU has applied a notification to students on the fee bill) and in the course syllabus.

If you plan to use ProctorU, below is a syllabus statement that can be adapted for your course: 

ProctorU is/may be utilized for testing in this course. This service enables remote proctors employed by ProctorU to view your personal computer’s screen, webcam, and audio for academic integrity. Additionally, there is a cost for this service, LSU does not receive any portion of this cost. Please visit the Office of Testing and Evaluation Services website for more information.

[faculty must list each exam/quiz, the cost based on the type, and the highest possible total of the costs for the course.]

ProctorU’s privacy and security measures have been vetted through LSU ITS. For more information about ProctorU's privacy, please visit the below links:

In the case of a suspected academic integrity concern, ProctorU will flag the incident and issue an incident report, which is sent to the person listed as the contact in the exam information. You can then investigate the report by reviewing exam session data.

If you receive an incident report, and after review, believe there is a possible academic integrity concern, you will need to report the incident to Student Advocacy & Accountability for a possible violation of the LSU Code of Student Conduct. For information on this process, review the page Understanding Academic Integrity at LSU Student Advocacy & Accountability. Use the Academic Misconduct Reporting Form to report any possible violations of the LSU Code of Student Conduct.

How do students schedule?

Please see the ProctorU GROK Article


How may I address student-expressed privacy concerns?

Please contact the Office of Testing & Evaluation Services at otes@lsu.edu.
Additionally, please refer to the ProctorU Privacy Policy and Student Bill of Rights.


How do we assist students without technology to take the exam through ProctorU?

Please see Modify Activities & Assessments area of the Faculty Guide for Remote Instruction.
Additionally, you may wish to notify LSU Cares through the LSU Students of Concern form


I have a student that needs extended time how does this work with ProctorU?

Please see Student Accommodations on the ProctorU GROK article.


May I create an exam in ProctorU?

No. ProctorU is not an exam creation solution, but a remote proctoring solution. The exam must be created in another solution:

  1. Moodle Quiz - supported by the LSU Faculty Technology Center
  2. Questionmark - supported by LSU OTES

May I use the LSU Testing Center (Himes 52) to administer my exams?

The LSU Testing Center (Himes 52) is not open during the Fall 2020 Semester. However, OTES is developing a process for faculty to administer paper and pencil exams for LSU courses.


How should I report potential academic misconduct for remotely proctored exams?

Faculty are responsible for reviewing incident reports within ProctorU. Please see Academic Misconduct on the ProctorU GROK article for reporting information.


In order to utilize ProctorU I must include a statement about ProctorU costs on my syllabus, as LSU will not cover ProctorU costs for the Fall 2020 Semester, how may I do this?

Please include a reference to ProctorU costs in the course description, at registration, and the following statement in the syllabus:

ProctorU is/may be utilized for testing in this course. This service enables remote proctors employed by ProctorU to view your personal computer’s screen, webcam, and audio for academic integrity. Additionally, there is a cost for this service, LSU does not receive any portion of this cost. Please visit the Office of Testing and Evaluation Services website for more information.

[faculty must list each exam/quiz, the cost based on the type, and the highest possible total of the costs for the course.]


May I control the resources students utilize within ProctorU?

Yes. Faculty may set permitted resources and browsers, please see the section on Permitted Resources on ProctorU's website. 

Please send all questions related to the use of ProctorU to otes@lsu.edu

Students with disabilities or other accommodation questions should contact Disability Services at 225-578-5919 or disability@lsu.edu

Students

For more information and tips about remote test-taking with ProctorU, check out our ProctorU Test-Taking Student Guide.

ProctorU’s privacy and security measures have been vetted through LSU ITS. For more information about ProctorU's privacy, please visit the below links:

ProctorU Privacy Statement

Student Bill of Rights for Remote and Digital Work

Coming Soon

Please send all questions related to the use of ProctorU to otes@lsu.edu

Students with disabilities or other accommodation questions should contact Disability Services at 225-578-5919 or disability@lsu.edu.