ITS Computer Store

About

Owned and operated by Louisiana State University, the ITS Computer Store is a new resource available to all LSU departments. Utilizing the purchase power and technical expertise of Information Technology Services, staff will provide the best solution for each department at a competitive price point. The Computer Store is located in 101 Fred C. Frey Computing Services Building.

If there are specific computer configurations needed, ITS staff will work to create a custom quote for the department.

Once processed, orders can be scheduled for pickup at the Frey Loading Dock, on the backside of Frey between Frey and Knapp Hall.

Need technical support? Contact the ITS Service Desk.

Benefits

All equipment is inspected and tested.  Every item is given an asset tag and inventoried with Property Management as per established processes and procedures of Property Management.

All computers can be pre-imaged, on request, utilizing the base images or departmental images on our PXE servers.

Warranty Information

The ITS Computer Store is Dell TechDirect certified and able to handle all warranty repairs in-house. 
All desktop PCs and laptops come with a 3+ year warranty, with most including accidental damage.

Returns/Refunds

Most items can be returned for a full refund for up to 10 days after pickup if it is undamaged and has all the original packaging with it.
Past that timeframe, the ITS Computer Store can help with warranty returns and repairs if needed.

In-ear headsets can only be returned if the box is unopened.

Location & Contact Info

Location: 101 Fred C. Frey Computing Services Building

Hours: Monday - Friday 7:30 a.m. - 3:30 p.m.

Phone number: 225-578-7771

Email address: computerstore@lsu.edu

Departmental Purchases

Visit the PCR purchasing Site for departmental purchases.  If you are unfamiliar with PCR, please see GROK article 20476 for instructions.  If you have any questions about this service, please email us at computerstore@lsu.edu.

Delivery Service

The ITS Computer Store offers a delivery service to buildings around the main LSUAM campus. It is typically for smaller orders and order qualifications are ultimately up to the discretion of the ITS Computer Store.

Standard Inventory