ODP Business Solutions (fka Office Depot)
ODP Business Solutions (fka Office Depot) is the primary supplier of office supplies and accessories for Louisiana State University.
Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on office supplies, free freight, deep discounts on a hotlist of supply items, no-hassle return policy, and dedicated on-campus representation.
Local Sales Representatives
Richard Merten
Senior Key Account Manager
Richard.Merten@odpbusiness.com
Cell: 832-477-6118
| Question | Answer |
|---|---|
| Order Status feature available in Punch-out | Yes |
| Email Order Acknowledgement sent to Requester | Yes |
| Email Ship Acknowledgement sent to Requester | No |
| Deadline for Orders to Ship Same Day | 3:00 PM CST |
| Standard delivery time | Delivery time indicated in Shopping Cart |
| Shipping and Handling charges | Shipping and Handling charges do not apply. |
| E-quote functionality available in Punch-out | Not Available |
| Order History feature available in Punch-out | Yes |
| Favorites/Hotlists feature available in Punch-out | Yes |
| Order cancellation and returns | For all cancellations or returns, please email Richard.Merten@odpbusiness.com or ecsupport@officedepot.com. You will be required to have a written confirmation from the supplier to clear the Workday encumbrance. |
| Catalog Product Restrictions |
Yes, per the 2019 Office Depot contract.
|
| Additional Notes | N/A |
DEDICATED CONTACT METHODS
Phone: 800-279-1528
Email: strategicsupport@officedepot.com
Hours of Operation: Monday–Friday, 8:00 a.m.–7:00 p.m
Have a need outside of normal business hours? You’ll receive a message asking you
to call back or email your request. Your email will be prioritized the next business
day.
Questions?
All questions concerning this contract should be directed to Procurement Services at 225-578-2176 or purchase@lsu.edu.
Rev 2/7/2023
Competitively bid through
LSU Procurement Services
ITN #851 - Office Supplies