Customer Service

Customer Service Center

Jennifer Springstead

Operations Manager

225-578-5580

jkeese@lsu.edu

Michael Meek

Estimator

225-578-6978

mmeek@lsu.edu

Tobias Mroch

Estimator

225-578-5479

bmanu14@lsu.edu

Linda Scott

Administrative Coordinator 4

225-578-5582

lscott8@lsu.edu

 

 

225-578-7525

 

 

 

   

 

Customer Service Center is the hub for all campus facility needs and facility emergencies.  Our cordial and trained staff serves as your initial contact to dispatch and/or assign your facility requests to the appropriate craft personnel.  Our daily functions are to insure that your work is processed efficiently and accurately in our CMMS work order management system to insure that your requests are properly assigned, complete with the relevant work description, location, craft assignment and customer contact and billing information.

All service requests should be made through Customer Service Center.

Customer Service Center can be reached

  • preferably through FAMIS – Maintenance Management System
  • at 225-578-3186
  • by email workcon@lsu.edu
  • by fax: 225-578-5597

Please be prepared to provide to the following information

  • Your contact information (LSU ID, phone number etc)
  • Provide a detailed description of service required
  • Valid LSU account number/charge code 

Construction  Services, utilizing in-house crafts and outside contractors, provides the University with renovation services ranging from small individual room or office renovations to mid-size to large department, classroom, lab and other various renovations as requested following the policies as stated in PM-60 and PS-84.  Services include:

  • Renovation & Design Assistance
  • Estimating & Planning
  • Material and Contract Purchasing
  • Project Management
  • Project Scheduling
  • Construction Coordination & Inspection
  • Project Closeout and Occupancy

If you have questions on an estimate or would like to talk to someone about an estimate, please contact the customer service center at 578-3186 or workcon@lsu.edu