Coronavirus 2019 (COVID-19)

Updated 10/10/2022

LSU First is closely monitoring all developments of coronavirus (COVID-19) and how it impacts its members. LSU First follows the recommendations of the U.S. Centers for Disease Control and Prevention (CDC), federal and state recommendations regarding COVID-19.

What are the symptoms of the COVID-19?

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Anyone can have mild to severe symptoms.

Possible symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19. Older adults and people who have underlying medical conditions like heart or lung disease or diabetes are at higher risk for getting very sick from COVID-19.

How can I protect myself from COVID-19?

In addition to basic health and hygiene practices, like handwashing, CDC recommends some prevention actions at all COVID-19 Community Levels, which include:

How can LSU First help?

LSU First, in partnership with WebTPA and MedImpact, continues to actively monitor the situation.


Waive member cost sharing, including HRA, deductible, and coinsurance, for COVID-19 diagnostic testing at physician offices in accordance with CDC guidelines.

Over-the-Counter Testing

On December 2, 2021, the Biden Administration announced that under the Families First Coronavirus Response Act (FFCRA) COVID-19 over-the-counter (OTC) home diagnostic tests will be available to individuals at no cost or through reimbursement from group health plans effective January 15, 2022. Group health plans must cover up to eight (8) FDA-authorized tests per member per 30 days with no costs to the member. Members may submit a direct member reimbursement claim form to MedImpact for tests purchased on or after January 15, 2022. Tests must have an FDA Emergency Use Authorization. Tests are not eligible for reimbursement for employment or travel purposes. Reimbursement requests must include itemized receipts. 


COVID-19 vaccines available in the United States are effective at protecting people from getting seriously ill, being hospitalized, and dying. As with other diseases, you are protected best from COVID-19 when you stay up to date with the recommended vaccines, including recommended boosters. The CDC recommends everyone stay up to date with COVID-19 vaccinations, including all primary series doses and boosters for their age group:

  • Ages 6 months through 4 years should get all COVID-19 primary series doses,
  • Ages 5 years and older should get all primary series doses, and updated COVID-19 boosters if eligible.

In-Network vaccines fall under preventive care and are covered at 100% with no cost sharing for members. Visit for information and updates regarding COVID vaccination, including a list of vaccine locations. COVID-19 vaccine and booster recommendations may be updated as CDC continues to monitor the latest data.


COVID-19 treatment, including physician visits and hospitalizations, are covered as any other illness or injury. This means that members seeking treatment for COVID-19 are subject to the standard HRA, deductible, and coinsurance amounts for medically necessary services.


Telemedicine services are provided by LSU First through Health Anywhere. Health Anywhere is a First Choice provider that provides virtual doctor visits with board-certified physicians 24 hours a day, 7 days a week in the state of Louisiana for patients 3 years and older. To access Health Anywhere, you can download their mobile app or visit