Unified Applications

Unified Applications (UA) is responsible for the design and maintenance of the LSU A&M campus phone system and the administration of the cable television network.

Telephony

The standard dial tone offering for faculty and staff is the Avaya 9611G voice over internet protocol (VoIP) set. VoIP offers a wide range of basic and advanced features.

Avaya 9611G user guide  

For legacy dial tone applications please contact us at 8-4015.

photo of Avaya9611G phone

Features:

Long distance and international calling Authorization code

Voice mail 

Modular Messaging

Enhanced Voice Messaging (EVM)

Extension to cellular (EC 500) 

Audio conferencing

Mobile Devices

Telephony also offers mobile service, find out more information on our University Mobile Device Policy. 

Cable TV

CATV Cox Communications is the cable TV provider for the campus. 

University Offices
To request cable television service to a campus office, complete an Online Service Request Form. An outlet will be installed or activated for serviced buildings; unserviced buildings must be wired for cable connectivity. Please inquire about the most recent prices of digital or premium services.

Campus Residences
All residence halls are wired for cable television. Fees for standard, expanded basic cable (78 channels, including 6 LSU channels) are included the Residential Life room rate. Students can order digital or premium services through Cox Communications by calling 225-615-2005 or by completing the application included in the Cox brochure in housing packets. For more information about cable television visit the LSU Residential Life website.

 

 

ORDERING PROCEDURES

ITS Networking & Infrastructure has an Online Service Request form to ease the process of contracting work for LSU faculty and staff. For Customer Service please contact 578-4015.

ONLINE SERVICE REQUEST

 

ITS SERVICE DESK

If you are requesting services, you can contact ITS Customer Service at the Help Desk by calling 225-578-3375 (225-LSU-DESK) or stopping in at 102 Frey Computing Services Center.

ITS SERVICE DESK