Our Process

The ITS PMO Process


How do we ensure Project Success?

The PMO Office prides itself on our custom process developed specifically for the needs of the LSU Community in accordance with the LSU Strategic goals and Operational Excellence. It’s this process – based on the PMI Body of Knowledge in conjunction with ITIL processes and terminology – that provides the vehicle for our success.


Phase 0 – Project Discovery / Approval

Project Discovery and Business Use Case Development

The PMO meets with project stakeholders and consults as they develop a Business Use Case for their project. We usher the stakeholders through this process providing know-how, technical guidance, and project facilitation.

IT Governance Project Review and Approval

The PMO facilitates the project being put before IT Governance panel and assists with next steps if project approved.

Next Steps

With the stakeholders, the PMO moves the project into the next Phase of procurement and follows up on progress.


Phase 1 – Project Development


The PMO, along with stakeholders, develops appropriate documentation to effective execution of the project.


The PMO works with needed partners, stakeholders, and business analysts to discover and develop the needed project requirements and develops a Project Plan.


Phase 2 – Project Implementation


The PMO facilitates the project execution and implementation ensuring all requirements, timelines, and deliverables are met.

Monitoring / Controlling

The PMO monitors and controls any change, risks, and issues introduced throughout the lifecycle of the entire project.

Transition to Operations Support

The PMO provides guidance as the project transitions into an operations effort.


Phase 3 – Operations and Support

Project Close Out Analysis

Once the project goals and success criteria are met, the PMO analyzes the project as a whole to springboard learning and process improvement for the next implementation.

Ongoing Training

The PMO, in conjunction with operations, facilities ongoing learning and training on the new project.


RESULT: Project Success!


*Not all projects will necessitate all services.


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