"HELP-DESK" Phish

 

LSU Personnel started receiving phishing e-mails on October 10th 2017 related to email validation.

Subjects of the Phishing e-mail - "HELP-DESK", "Warm Regards,", and "Automatic Message"

Sender Name - Internal to LSU

Sender e-mail address - Internal to LSU

*Internal accounts can be compromised and used by malicious actors to send phishing e-mails, in order to appear more authentic.

Screenshot of phishing e-mail

 Screenshot of Phish Mail

Content of phishing e-mail

The content of the message is (Links and other descriptors have been removed for security purposes):

This is an automatic message by system to let you know that you have to confirm your account information. and this means that you will not be able to send and receive new email messages. This is because of the on-going yearly web maintenance and deleting of inactive accounts.kindly visit our customer secure LINK Click on Support and log in to re-validate your email today.

Warm Regards,
Louisiana State University. © 2016 All Rights Reserved.

Screenshot of phishing site

The URL provided in the e-mail does not belong to LSU, and directs the user to a third-party site. The third party site appears as below:

 Screenshot of Phish Site

NOTE: ALWAYS verify the URL provided in any e-mail and PLEASE NOTE that LSU will not ask you for your account information in such a fashion.