"IT Service Desk" Phish


LSU Personnel started receiving phishing e-mail on September 22nd 2017 related to e-mail re-validation.

Subject of the Phishing e-mail - IT Service Desk

Sender Name - Internal to LSU

Sender e-mail address - Internal to LSU

*Internal accounts can be compromised and used by malicious actors to send phishing e-mails, in order to appear more authentic.

Screenshot of phishing e-mail

 Screenshot of Phish Mail

Content of phishing e-mail

The content of the message is (Links and other descriptors have been removed for security purposes):

Your Two incoming mails were placed on pending status due to a recent upgrade to our data. To re-validate your mailbox kindly click on myLSU to login and wait for response from Help Desk Administrator.

Screenshot of phishing site

The URL provided in the e-mail does not belong to LSU, and directs the user to a third-party site. The third party site appears as below:

 Screenshot of Phish Site

NOTE: ALWAYS verify the URL provided in any e-mail and PLEASE NOTE that LSU will not ask you for your account information in such a fashion.