"customers satisfaction" Phish


LSU Personnel started receiving phishing e-mails on April 20th, 2017 related to customer satisfaction with e-mail.

Subjects of the Phishing e-mail - customers satisfaction

Sender Name - External to LSU

Sender e-mail address - External to LSU

Screenshot of phishing e-mail

screenshot of Phish Email

Content of phishing e-mail

The content of the message states the following (Links and other descriptors have been removed for security purposes):

This is to inform you that necessary measures has been taken to give you the best of your email. Our web hosting covers a wide range of services to be able to offer our customers the satisfaction they require 

NOTE: You are just a click away from the best experience of your email

Screenshot of phishing site

The URL provided in the e-mail does not belong to LSU and directs the user to a third-party site. The third party site appears as below:

screenshot of Phish Site

NOTE: ALWAYS verify the URL provided in any e-mail and PLEASE NOTE that LSU will not ask you for your account information in such a fashion.