"IT Helpdesk" Phish


LSU Personnel started receiving phishing e-mails on April 4th, 2017 related to account update. 

Subject of the Phishing e-mail - IT Helpdesk

Sender Name - External User

Sender e-mail address - External e-mail address

Screenshot of the phishing email

The content of the message states the following (Links and other descriptors have been removed for security purposes):

Screenshot of Phish Email

Content of phishing email

Dear Staffs,

This e-mail has been sent to you by IT-Service Help Desk If you do not agree to update your account, your email account will be blocked.

Click Here To Update


IT-Service Help Desk

Information regarding phishing site

The URL provided in the e-mails does not belong to LSU and directs a user to a third-party site. 

NOTE: ALWAYS verify the URL provided in any e-mail and PLEASE NOTE that LSU will not ask you for your account information in such a fashion.