Donald Lund

Donald James Lund

Associate Professor, Department of Marketing
Associate Professor, Flores MBA Program
Associate Professor, Professional Sales Institute
2113 Business Education Complex South
501
Baton Rouge, LA 70803
Email: dlund@lsu.edu
Phone: 225-578-8786
Fax: 225-578-8616

Selected Research Publications

  • Kharouf, H. and Lund, D. J (2018). An Empirical Examination of Organizational Trust Recovery: Influences and Implications. European Management Review, , https://doi.org/10.1111/emre.12309.
  • Hansen, J. D, Lund, D. J, and DeCarlo, T. E (2016). A Process Model of Buyer Responses to Salesperson Transgressions and Recovery Efforts: The Impact of Salesperson Orientation. Journal of Personal Selling and Sales Management, 36(1), 59-73.
  • Kozlenkova, I. V, Hult, T., Lund, D. J, Mena, J., and Kekec, P. (2015). The Role of Marketing Channels in Supply Chain Management. Journal of Retailing, 91(4), 586-609.
  • Kharouf, H., Lund, D. J, and Sekhon, H. (2014). Building Trust by Signaling Trustworthiness in Service Retail. Journal of Services Marketing, 28(5), 361-373.
  • Lund, D. J and Marinova, D. (2014). Managing Revenue Across Retail Channels: The Interplay of Service Performance and Direct Marketing. Journal of Marketing, 78(5), 99-118.
  • Lund, D. J, Scheer, L. K, and Kozlenkova, I. V (2013). Culture's Impact on the Importance of Fairness in Interorganizational Relationships. Journal of International Marketing, 21(4), 21-43.
  • Miao, F. C, Lund, D. J, and Evans, K. R. (2009). Re-examining the Influence of Career Stages on Salesperson Motivation: A Cognitive and Affective Perspective. Journal of Personal Selling and Sales Management, 29(3), 243-255.

Books

  • Lund, D. J, Kozlenkova, I. V, and Palmatier, R. W (2014). Good vs. Bad Relationship Framework The Dark Side of CRM (pp. 93-121).

Professional and Service Activities

  • Journal of Retailing, Editorial Review Board Member (, 2015)
  • Journal of the Academy of Marketing Science, Editorial Review Board Member (, 2016)

Employed by LSU since

August 15, 2018