Kristina Lindsey Hall

Kristina Lindsey Hall

Assistant Professor, Department of Marketing
2125 Business Education Complex South
501 South Quad Drive
Baton Rouge, LA 70803
Phone: 225-578-8321
Fax: 225-578-8616
Office Hours: Tuesdays and Thursdays (12:15-1:15pm, 4:30-5:30pm), and by appointment

Education

  • PhD Marketing, The University of Alabama, Tuscaloosa, AL, 2017
  • MS Marketing, The University of Alabama, Tuscaloosa, AL, 2013

Interests

  • Teaching Interests: Marketing Management, Marketing Strategy, Services Marketing, Consumer Behavior
  • Research Interests: Organizational Frontlines and Service Marketing including research on: Frontline employee-customer interactions, service failure and recovery, customer and employee engagement, the sales and service interface, and the influence of technology integration on service management

Employed by LSU since

August 15, 2017