ITG FAQs | E. J. Ourso College of Business

Information Technology Group


Contact Us

Information Technology Group
4004 Business Education Complex
501 South Quad Drive
Baton Rouge, LA 70803
Telephone: 225-578-9090
Fax: 225-578-0610




Frequently Asked Questions

To schedule a class in the computer lab, contact Kari Walters at

For problems with your myLSU account, contact ITS Service Desk at 225-578-3375 or you can send an email to

​Press the Ctrl-Alt-Del keys simultaneouly and click on Lock Computer.

​The advisor of the Student Organization needs to go to and fill out the information for the webaccount.

GROK has a list of articles detailing how to get your mail on your computer, Android, iPhone, etc. The list can be found at the following link.

To have software loaded on the computer in your classroom, log in to your PAWS account. Click on Instructional Support then click on Software Install Requests. Fill out the form and click Submit at the bottom.

For computer problems with college equipment, contact ITG HelpDesk at 225-578-9090 or send an email to

​To have software loaded in the Computer Lab in BEC 2510, contact the helpdesk at at least two weeks before the start of the semester. The softwaremust be licensed to the College. In order to load it in the lab we must either have a site license or own 150 licenses.