Disney’s Approach to Business Excellence

Professional Programs

Disney’s Approach to Business Excellence: Presented by Disney Institute and hosted by LSU Executive Education

Share in the powerful lessons developed by Walt Disney Parks & Resorts in the continual pursuit of excellence with regards to leadership and employee excellence, employee engagement, an exceptional customer experience and sustaining business results. Together, these elements forge an enduring bond between inspired leaders, motivated employees, satisfied customers and an organization's ability to continually reinvent and grow the brand. During this course, you’ll start to think differently—outside the constraints of old frameworks. When you adapt Disney’s insights to fit your organizational needs, you'll gain the tools to make a positive impact and see results that you can sustain. The program will provide lessons on how you can,

  • Adapt Disney's business insights to assess and improve your organization
  • Learn to communicate a leadership vision that inspires dedication and commitment among employees
  • Apply key elements of the Disney employee engagement strategy to strengthen your culture
  • Cultivate an organization that supports consistent delivery of exceptional quality service
  • Foster a collaborative environment that draws on the creative resources of your entire organization
  • Practice time-tested principles for building and fortifying your brand

Who Can Benefit:

Executives - Explore key business practices that make Walt Disney Parks & Resorts a worldwide success and adapt Disney's insights to help drive business and sustain a competitive advantage

Entrepreneurs - Build stronger leadership to foster a healthy and productive culture, learn how to deliver a world-renowned customer experience and discover how to adapt the best practices of a global operation

Professionals - Learn time-tested approaches to culture, service and leadership for your brand and learn how to lead efforts to raise the standards in your team or organization


2019 Course Offering: 

When:        Tuesday, April 16, 2019
Time:          9:00 a.m. - 4:15 pm.
Where:       LSU E. J. Ourso College of Business
                     Business Education Complex Auditorium
                     501 South Quad Drive
                     Baton Rouge, LA 70803          


  • Early Bird Registration (register by February 1, 2019): $385.00
  • Groups of 4 or more (register by April 1, 2019): $375.00
  • Standard Registration (register by April 1, 2019): $425.00

Registration: Registration website

For more information, call 225-578-0089.