Gabriele Piccoli

Gabriele Piccoli

Edward G. Schlieder Endowed Chair of Information Sciences
Professor and Undergraduate Honors Advisor, Stephenson Department of Entrepreneurship & Information Systems
Professor, Stephenson Entrepreneurship Institute
2219 Business Education Complex South
501 South Quad Drive
Baton Rouge, LA 70803
Phone: 225-578-8184
Fax: 225-578-2511

Education

  • Ph D Information Systems, Louisiana State University
  • BS Economics, Universita degli studi di Pavia
  • MBA Information Systems, Louisiana State University

Selected Research Publications

  • Lui, T., Bartosiak, M., Piccoli, G., and Sadhya, V. (2018). Online review response strategy and its effects on competitive performance. Tourism Management, 67, 180--190.
  • Pigni, F., Bartosiak, M., Piccoli, G., and Ives, B. (2017). Targeting Target with a 100 million dollar data breach. Journal of Information Technology Teaching Cases, , 1--15.
  • Piccoli, G., Lui, I., and Gruen, B. (2017). The Impact of IT-enabled Customer Service Systems on Service Personalization, Customer Service Perceptions, and Hotel Performance. Tourism Management, 59, 349-362.
  • Bonaretti, D., Bartosiak, M., and Piccoli, G. (2016). Anchor Contraction Effect in Interface Design: The Impact of Color Cues on Online Review Rating.
  • Piccoli, G., Pigni, F., and Watson, R. T. (2016). Special Issue Editorial: Alea Iacta Est: Now is the Time to Extract Value from Digital Data Streams. 15(4), I-VIII.
  • Iris, L. and Piccoli, G. (2016). The Effect of a Multichannel Customer Service System on Customer Service and Financial Performance. ACM Transactions on Management Information Systems, 7(1), 1-15.
  • Piccoli, G. (2016). Triggered Essential Reviewing: The Effect of Technology Affordances on Service Experience Evaluations. European Journal of Information Systems, 25(6), 477-492.
  • Piccoli, G. and Pigni, F. (2016). TRIPBAM: Leveraging Digital Data Streams to Unleash Savings. Communications of AIS, 29, 556-574.
  • Federico, P., Piccoli, G., and Watson, R. T (2016). Digital Data Streams: Creating value from the real-time flow of big data. California Management Review, 58(3).

Conference Proceeding

  • Piccoli, G., Rodriguez, J. Alfredo, Palese, B., and Bartosiak, M. (2017). The Dark Side of Digital Transformation: The case of Information Systems Education. In Proceeding of Thirty-Eight International Conference on Information Systems.
  • Bonaretti, D., Bartosiak, M., and Piccoli, G. (2017). Cognitive Anchoring of Color Cues on Online Review Ratings. In AMCIS 2017.
  • Palese, B. and Piccoli, G. (2016). Online Reviews as a Measure of Service Quality.
  • Bartosiak, M. and Piccoli, G. (2016). Presentation Format and Online Reviews Persuasiveness: The Effect of Computer-Synthesized Speech.. In Thirty Seventh International Conference on Information Systems.

Employed by LSU since

August 18, 2014