Sample Behavioral Interview Questions

Judgment/problem-solving

  • Recall a time when your education and experiences did not prepare you for a task.  What did you do?
  • Describe a problem you’ve recently been asked to solve.
  • Give me an example of a good decision you have made recently.

Teamwork/collaboration

  • Interacting with others can be challenging at times.  Describe a situation when you wished you had acted differently with someone.
  • Describe a situation when you were able to help a team member of peer.
  • Describe the best/worst team of which you have been a member.

Initiative

  • Have you found any ways to make your job easier?
  • Give me an example of doing more than is required in your current job/class.
  • Can you think of some projects or ideas (not necessarily your own) that were sold, implemented, or carried out successfully because of your efforts?

Adjustment/flexibility

  • Tell me about a difficult situation you recently had to manage.
  • Jobs differ in the extent to which unexpected changes can disrupt daily responsibilities. How do you feel when this happens?  Why?  Tell me about a time when this happened recently.
  • Describe a situation that required several things to be done at the same time.

Leadership

  • Tell me about a time when you were a leader.
  • Describe a situation in which your efforts influence the actions of others.

Planning & organizing/work management

  • Walk me through yesterday (or last week) and tell me how you planned the day’s (or week’s) activities.
  • Tell me about a time when your course load was heaviest.  How did you get all of your work done?
  • How were you able to balance your school work with extracurricular activities/work?

Technical/professional knowledge

  • Sometimes complex projects require additional expertise.  Describe a situation when you had to request help or assistance with one of your projects or assignments.
  • Describe how you’ve gone about learning a new technical skill.
  • Describe a time when you solved a technical problem.

Customer facts

  • When you think of companies who serve their customers well, which companies do you think of?  Why?
  • Can you describe a situation in which you were able to “win over” a “difficult” customer?
  • What is good customer service?  How have you given good customer service?

Motivational fit

  • When were you most satisfied/dissatisfied in your work (school)?  What was most satisfying and dissatisfying about that?
  • (Achievement)  Tell me about a time when you had a lot of challenge in your work.  How satisfied were you with that and why?
  • Jobs differ in the extent to which people work independently or as part of a team.  Which do you prefer?  Why?  Tell me about a time when you enjoyed working this way.