International Travel Registry

The Office of Risk Management has integrated its International Travel Registry with the University's travel assistance provider, International SOS's, "MyTrips" Portal. This integration will ensure that University's travelers receive quick assistance when traveling abroad and allow two-way communications with affected travelers in the event of an emergency. All Faculty, Staff, and Students traveling international should enroll in "MyTrips" (only required once) and then register the details of each trip not booked through Short's Travel Managment System

MYTrips PORTAL LOGIN

New to MyTrips? Get Started 

Registration on MyTrips involves two processes; creating a MyTrips Profile  and then, creating a New Trip (not required for flights, rental cars or hotels booked through LSU's Short's Travel Portal which is linked to MyTrips. 

Creating MyTrips Profile

MyTrips Creating Profile

MyTrips Profile 2 

Creating a New Trip

Please note that travel booked through the Short's Travel System does not need to be entered as it is automatically uploaded into MyTrips. 

There are two options for this process:

Option A (simple):

After creating or updating the MyTrips Profile and using the same email address that serves as MyTrip Username, forward the itinerary confirmation email (without editing it), that was received from the airline, hotel, or travel booking site, to MyTrips@travelsecurity.com.

Note when using this option:

  •  Make sure to set up your MyTrips username as the email address to which you normally receive the itinerary confirmation emails. If you already have a MyTrips account under a different email address, you can create a new MyTrips account by using a different email address as your user name.

  • Whenever an itinerary confirmation email is forwarded to the above mailbox, the traveler will receive an automated email regarding the processing status.

  • The traveler can always log in to their MyTrips account to access the trip details.

  • If they notice an issue with their trip in their MyTrips account, please submit queries or feedback to onlinehelp@internationalsos.com (clicking here will generate the message with a template of what should be included).
  • If the traveler makes a change to their booking, please repeat the step above and forward the latest version of the itinerary confirmation email to the to MyTrips@travelsecurity.com.
  • The confirmation email should be in English language, and if it contains a PDF document, it should be included when forwarding the confirmation email.

Option B:

After creating or updating the MyTrips Profile, go back to MyTrip. In order to create a new trip, click on the “Create New Trip” button on the horizontal navigation or at the bottom of the Profile page. Enter the trip name for your trip (i.e. LSU in France, or URIMA Conference). Based on your itinerary details, start adding the trip segments by clicking on the appropriate tab.

Create New Trips

New Trip 2

 

Note when using this option:

  • The "Trip Name/Reservation ID"; "Flight" or "Accommodation" are required fields to be able to save a trip.
  • If you don’t enter Flight information or Accommodation details, your trip will not be registered.
  • Flights: Type first letter and an Airline or Airport list will pop-up: pick the correct one.
  • Flights: Departure/Arrival Times: click on hours and then minutes and pick the correct one.
  • Accommodation: Start typing the address and a pop-up window will try searching for a geocode match, pick one.
  • Pay attention to red asterisks; they mark all required data that you may have missed.
  • When done, always remember to click "Save". Remember to update this information if your travel plans change during your trip.

Departmental Travel Coordinators  

Departmental Travel Coordinators may be granted access to MyTrips Manual Trip Entry Portal to create traveler profiles and enter new trips on behalf of travelers. However, access must be granted on a individual basis. To request access and receive the user guide please complete the request form here

If you have any technical difficulties, please contact onlinehelp@internationalsos.com or call International SOS (US: +1 646-259-0477).

If you have any questions, please email us at riskmgthelp@lsu.edu or call 225-578-6619.