Telemedicine through American Well is now available under LSU First 


LSU First has partnered with American Well (Amwell) to provide telemedicine services to LSU First participants at a First Choice network benefit level. Telemedicine allows health care professional to evaluate, diagnose and treat patients at a distance using technology. This service will allow members to video chat with Board Certified Healthcare Providers and Wellness Educators from your home, office, or anywhere you may need care. With Amwell, members will have the opportunity to see and speak to providers within a wide range of specialties, including urgent care (such as sinus infections, skin rashes, etc), pediatric urgent care, adult and adolescent psychology, and diet and nutrition.


Amwell services are available to LSU First members 24 hours a day, 7 days a week. Through Amwell, providers can answer your questions, diagnose, and even prescribe basic medications when needed. To get started, you can visit


How do I Sign-up?

1. Download our iOS or Android mobile app or visit our website 

2. Fill in the contact information form

3. Set up your username and password

4. Enter your insurance information

5. Service Key: LSUFirst

6. Coupon Code: LSUFirst


First Choice Provider claims are paid at 100% after HRA (Health Reimbursement Account) is exhausted.


More information can be found here:

Amwell FAQ

Amwell Flyer