8:30 AM - Registration

Coffee courtesy of Dell

9:00 AM - Opening Session

Software as a Service: General Overview and Services

Dell Desktop Manager
Dell Software Inventory & Usage Management
Dell Laptop Data Encryption

Speaker: Seth DeRocher, Dell Product Specialist

The adoption of Software as a Service (SaaS) solutions has increasingly become prevalent as IT organizations seek to deliver value to their constituents amid a climate of shrinking budgets and reduced headcounts. Learn how Dell is helping our customers increase efficiency, reduce cost, realize immediate ROI and simplify IT by implementing Dell’s Asset Management, Software Management, and Laptop Encryption solutions.

Biography:

Seth DeRocher
Seth DeRocher joined the Dell Services team as a founding member of MessageOne, a recent Dell acquisition and a leading provider of Software-as-a-Service (SaaS) solutions for email management and crisis communication. Mr. DeRocher has over ten years of experience in business development roles at various companies including Vignette and Pencom. Mr. DeRocher graduated with a Political Science degree from Northeastern, Summa Cum Laude.

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10:00 AM - General Session I

Cloud Computing Overview

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet. Users need not have knowledge of, expertise in, or control over the technology infrastructure "in the cloud" that supports them. Dell's Cloud Computing Solutions can help you minimize the tangible operating costs that have hyper-scale impact on your business results.

Speaker: Seth DeRocher, Dell Product Specialist

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11:00 AM - Break

11:15 AM - General Session II

Chemistry's Experiences with Web Content Management

Tim Hallin, IT Analyst, and Dr. Les Butler will discuss the planning, implementation, and training stages of the Rhythmyx project. Rhythmyx is a context management system (CMS) provided by LSU Information Technology Services. Chemistry was the pilot Rhythmyx web site. Tim and Dr. Butler will do a live presentation of the new Chemistry web site and its Rhythmyx editing capabilities.

Biography:

Dr. Les Butler
Trained as an auto mechanic in his father's garage in Florida, Dr. Butler also studied chemistry at the University of Arkansas (BS) and the University of Illinois at Urbana-Champaign (PhD), followed by a postdoctoral fellowship at CalTech. Dr. Butler joined LSU as an assistant professor in 1983. He worked at the Naval Research Lab, National Synchrotron Light Source, and National High Magnetic Field Lab during sabbaticals. He then served two years as federal bureaucrat at the National Science Foundation.

At LSU, Dr. Butler’s research group built the tomography beam line at the LSU synchrotron, a research direction which has led to our great interest in visualization activities of all types. Dr. Butler also competes in triathlons, and is currently training for a third competition in a half-ironman in early May.

Tim Hallin
Tim Hallin is a Computer Manager in the Chemistry Department. Tim is a 1989 Graduate of LSU. He has previously worked at the Catholic Diocese of Baton Rouge, American Scanning, Franklin Press Data Management and Flores & Rucks (Ocean Energy). Tim has experience working with Linux, Unix, Novell and Windows-based systems. He currently holds certifications in Linux, Cisco, Novell and AutoCad.

12:00 PM - Lunch provided by Dell Corporation.

You will receive a ticket for a lunch box in your folder during morning registration.

NOTE: Seth DeRocher, Dell Product Specialist will be available for consultation during the lunch break!

1:10 PM -Turn in profile information to Department Services team to be eligible for prizes!

1:15 PM - General Session III

UNI Panel: Updates on Network/Voice services

Speakers: Serge Razafindrakoto, Ethan Bateman, Aaron Graves

Serge will be discussing voice applications at LSU.

Ethan will be enlightening us on all the systems the NOC is responsible for monitoring, both the environmental systems and the operations side of the NOC. He will discuss coordination with installations and upgrades and emergency procedures.

Aaron Graves will be discussing the new VPN implementation as well as the upcoming campus firewall DMZ policies.

Biography:

Serge Razafindrakoto
As a successful and highly motivated Telecommunications Manager and Analyst with excellent customer service skills and progressive experience in a variety of telecommunications products and services, Serge Razafindrakoto has built an impressive record of achievement. In his current role at Louisiana State University’s Information Technology Services, he has developed a high-performing team as Manager for voice and video operations. With over 13 years of experience, he has consistently assumed increasingly progressive roles. He currently holds a Bachelor of Science in Industrial Engineering from Louisiana State University.

Ethan Bateman
Ethan graduated from LSU in December of 2003 with a degree in ISDS. In May of 2004 he started working for the Department of Public Safety, in the server support division. For DPS he took care of Operating systems, Databases, Applications, Backup Disaster Recovery, a SAN, and a few other miscellaneous systems. In November of 2007 he started working in the Network Operations Center for LSU and he is now the lead Analyst.

Aaron Graves
Aaron was born and raised in Baton Rouge. He graduated from LSU in 2003 with a BS in Information Systems and Decision Sciences. In the fall of 2007, Aaron obtained a Master of Public Administration degree with a concentration in ISDS from LSU. He has been an analyst for ITS for the past five and a half years. During this time Aaron has had the privilege of administering LSU's enterprise sized network and working with many highly skilled people. Aaron is particularly interested in all of the network gear: multilayer switches/routers, servers, firewall/VPNs, and IPS/IDS systems.

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2:00 PM - General Session IV

ITS Composite Panel: Mixing it up!

Speakers: Stephanie Suarez, Holly Houtman, Craig Callendar, Brian Melancon, John Borne

Biography:

Stephanie Suarez
After ten years in the broadcasting industry, Stephanie Suarez earned a degree in ISDS in 2002 and began working for ITS in 2003. Past roles include managing the student computer labs and multimedia classrooms as well as implementing the ITS Print Center. She currently serves ITS as the Help Desk Manager.

Holly Houtman
Holly Houtman is a graduate of LSU and has over fifteen years of customer service experience, eight of those working with IT-related issues. Having fostered cooperation among diverse individuals and organizations in a corporate environment as well as two higher learning institutions, Holly’s passion is helping others by researching problems and promoting collaboration through effective communication.

Craig Callender
Craig Callender is an Information Security Analyst in ITS’s Security and Policy Office. He has been an employee of LSU since 1999 (first as a student worker then as an Intern and finally as an Analyst).

Brian Melancon
Brian works as the Computer Manager for LSU Libraries Systems. Brian is a member of the LSU FITS Active Directory steering committee and chairs the LSU Software Committee.

John Borne
John Borne is Director of IS Architectures with University Information Systems, and Technology Advisor to the Vice Chancellor for IT at Louisiana State University. He earned his MS in ISDS from LSU and a BS in Computer Science from Nicholls State University. John is responsible for the exploration of new technology in support of enterprise applications and systems. Some of the initiatives he has been involved in recently include identity and access management, application development frameworks, social networking tools, open and community source software, emergency notification systems, business continuity, outsourcing, and business intelligence.

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3:00 PM - Wrapup and drawing for prizes!