Facility Services and Resources is a support entity within the Office of Facility Services that consists of Work Control and Customer Service Center, Information and Technology Support, and University Stores. Our major function is to provide customer service and insure that our organization is equipped with industry best practices IT and business systems and processes that enable efficient and effective maintenance and construction operations through work order and supply chain management.
Work Control and Customer Service Center is the hub for all campus facility needs and facility emergencies. Our cordial and trained staff serve as your initial contact to dispatch and/or assign your facility requests to the appropriate craft personnel. Our daily functions are to insure that your work is processed efficiently and accurately in our CMMS work order management system to insure that your requests are properly assigned, complete with the relevant work description, location, craft assignment and customer contact and billing information.
Our Information Technology and Support team is in charge of all information systems hardware and data management. Facility Services’ ITS oversees the development, deployment, maintenance, of all Facility Services systems applications to sustain and enhance organizational efficiencies and integrations.
University Stores is located on Skip Bertman Drive next to the School of Veterinary Medicine and across from the Football Operations Building. University Stores provides for the material procurement and warehousing needs of the Office of Facility services, but also stocks over 2,500 maintenance, custodial, and scientific supplies in our 20,000 square-foot distribution facility. All items stocked at University Stores are available for sale to LSU affiliated Departments. Please see the Supplies and Products link for more information on the specific types of items available at University Stores. University Stores hours of operation are from 7:30 a.m. to 4:00 p.m., Monday through Friday. Contact us at 225-578-6086.